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Collecting
Information Helps Us Serve You Better Data InSight collects personal or proprietary information only
for the following purposes:
- to
establish and maintain responsible
commercial relations with you and
provide you with ongoing service;
- to
understand your needs and eligibility
for products & services;
- to
recommend particular products & services
to meet your needs;
- to
develop, enhance, market or provide
products and services;
- to
manage and develop Data InSight’s business
and operations, including personnel and
employment matters; and
- to
meet legal and regulatory requirements.
Your
personal or proprietary information
will not be used for any other purpose
without your consent. Your consent is NOT assummed.
Sharing
Information Within Data InSight Helps Us Understand Your Full Needs
The
purpose for sharing information within Data InSight is to help us identify your
information needs, and to provide you with
relevant information, advice and
solutions. Should you identify incorrect
or outdated information to us, we will
make the necessary changes promptly.
Other Parties With Whom Data InSight May
Share Personal or Proprietary Information
While our general policy is not to provide
personal information to any party outside
of Data InSight, there are certain limited
circumstances, outlined below, in which it
is necessary to do so. When we do provide
personal information to third parties, we
provide only that information that is
required in the circumstances. Information
provided to third parties is used only for
the purpose stipulated and is subject to
strict terms of confidentiality. Employees
of the companies to whom we may provide
information must adhere to our privacy
standards. Third parties include:
- An
agent acting on behalf of Data InSight,
such as a
company hired to perform work
or maintenance on our behalf;
- A
collection agency
,
for the express purpose of the
collection of past due bills;
- Law
enforcement agencies,
in
emergencies, for internal security
matters, or where required by court
order or search warrant; and
-
Emergency services,
in
emergency situations.
Data InSight commitment to privacy
We take all of the necessary precautions
to ensure the safeguarding of your
information, whether it is stored
electronically or in paper format. In all
cases, information is retained in secure
facilities, protected from unauthorized
access and kept only as long as is
reasonably required or contracted to do
so. For example, our electronic files are
backed up for redundancy, encrypted & password
protected and accessible only by
authorized employees, on a need-to-know
basis.
Use of
'Cookies'
During user interaction with our
Website, we may use a browser
feature called a 'cookie' to collect
information anonymously and track user
patterns on our web sites. A cookie is a
small text file containing a unique
identification number that identifies your
browser - but not you - to our computers
each time you visit one of our sites that
uses cookies. Cookies tell us which pages
of our sites are visited and by how many
people. This helps us to enhance the
on-line experience of visitors to our
sites. Unless you specifically advise us,
we will not know who you are, even though
we may assign your computer a cookie. We
cannot use cookies, by themselves, to
disclose the individual identity of any
site user, and we never combine
information gathered by a cookie with
personally identifiable information like
your name, telephone number, or even your
e-mail address without your consent. You
will find that most major web sites use
cookies and most major browsers are set up
to accept them. If you wish, you can reset
your browser either to notify you when you
have received a cookie, or to refuse to
accept cookies. You do not need cookies to
visit
Data InSight on the internet. However, if you
refuse to accept cookies, you may not be
able to use some of the features available
on our sites such as subscription services, surveys, and user polls. If you logon as a
subscriber, Cookies allow us to identify
you during that session only so we can
service your queries and reporting needs.
Questions or Concerns
If you have questions or concerns about your privacy, you can contact
Data InSight by email or telephone at the number shown. A Data InSight
customer service representatives will
assist you in resolving the situation.
Data InSight Privacy Resolution
If you still have unresolved concerns
with respect to the treatment of your
personal information by
Data InSight, you may address these
concerns, in writing, to the Privacy
Commissioner of Canada by calling
or writing to:
The Privacy Commissioner of Canada
112 Kent Street
Ottawa ON
K1A 1H3
1-800-282-1376
privcan@fox.nstn.ca
Customer
Choice
You may decide that you prefer us not to share your personal information with
Data InSight to promote products and
services. If this is the case, you may
advise us by visiting one of our websites
or by calling us at the number shown.
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To ensure our commitment to your privacy
is upheld, we have updated our existing
policies and developed a formal privacy
code setting out your rights and our
obligations respecting the treatment of
your personal information by
Data InSight.
The
Data InSight Code of Fair Information Practices (the Code)
complies with the requirements of the
Personal Information Protection and
Electronic Documents Act as well as
the Canadian Standards Association
Model Code for the Protection of Personal
Information. (A summary of the
principles underlying the Code is included
at the end of this privacy policy.) The
Data InSight Customer Privacy Policy (the Policy) that you are reading is intended as a less formal summary of the approach of
Data InSight to customer
privacy, including the
Data InSight Code of Fair Information Practices.
Employees
and Agents
The
Data InSight Code of Fair Information Practices also governs the
behavior of our employees and agents
acting on our behalf. All of our employees
who have access to personal or corporate
information have been trained on the
handling of such information. And, new
employees receive training on privacy as a
fundamental part of their initial company
training. All of our employees must review
and commit to the
Data InSight Code of Fair Information Practices annually.
Personal or Proprietary Information
Personal information is information about
an identifiable individual or
corporation. This includes
information about your product and service
subscriptions and usage. Publicly
available information, such as a public
directory listing of your name, address,
telephone number, electronic address, is
not considered to be personal or
proprietary information.
Summary of
Principles
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Accountability:
Data InSight companies are responsible
for personal or corporate customer
information under their control and
shall designate one or more persons who
are accountable for compliance with the
following principles.
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Identifying purposes for collection of
customer information:
Data InSight companies shall identify the
purposes for which personal or corporate
information is collected at or before
the time the information is collected.
-
Obtaining consent for collection, use or
disclosure of personal information:
The knowledge and consent of a customer
or employee are required for the
collection, use, or disclosure of
personal or corporate information,
except where inappropriate.
-
Limiting collection of personal
information:
Data InSight companies shall limit the
collection of personal or corporate
information to that which is necessary
for the purposes identified.
Data InSight
companies shall collect personal or
corporate information by fair and lawful
means.
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Limiting use, disclosure and retention
of personal or corporate information:
Data InSight companies shall not use or
disclose personal or corporate
information for purposes other than
those for which it was collected, except
with the consent of the individual or
corporation or as required by law.
Data InSight companies shall retain personal
or corporate information only as long as
necessary for the fulfillment of those
purposes.
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Accuracy of personal information:
Personal or corporate information shall
be as accurate, complete and up-to-date
as is necessary for the purposes for
which it is to be used.
-
Security safeguards:
Data InSight companies shall protect
personal information by security
safeguards appropriate to the
sensitivity of the information.
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Openness concerning policies and
practices:
Data InSight companies shall make readily
available to customers and employees
specific information about its policies
and practices relating to the management
of personal information.
-
Customer and employee access to personal
information:
Data InSight companies shall inform a
customer or employee of the existence,
use and disclosure of his or her
personal information upon request and
shall give the individual access to that
information. A customer or employee
shall be able to challenge the accuracy
and completeness of the information and
to have it amended as appropriate.
-
Challenging compliance:
A customer or employee shall be able to
address a challenge concerning
compliance with the above principles to
the designated person or persons
accountable for the
Data InSight
companies’ compliance with the Code.
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